This is only a brief description of the coverage(s) available under policy series Travel Guard Program Policies (TGP Policies). The Policy contains reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this document and the Policy, the Policy shall govern.
Definitions
“Baggage”
means luggage and personal possessions, whether owned, borrowed, or rented,
taken by the Insured on the trip.
“Common Carrier” means an air conveyance operating under a license
for the transportation of passengers for hire.
“Default” means any failure of a provider of travel related
services (including any tour operator) to provide the bargained-for travel
services, or to refund money due the Insured.
“Destination” means the place where the Insured expects to travel
on his/her trip.
“Insured” means the person named by the tour operator as a
participant in this insurance program.
“Insurer” means American
Home Assurance Company.
“Premium” is a scheduled per person payment for insurance coverage
separate from trip costs.
“Return Destination” is the place to which the Insured expects to
return from his/her trip.
“Travel Agent” means the Travel Agent, tour operator, or other
entity from which the Insured purchases his/her coverage or travel
arrangements, and includes all officers, employees, and affiliates of the
Travel Agent or tour operator.
“Trip Completion Date” is the date on which the Insured is
scheduled to return to the point where the trip started, or to a different
specified Return Destination.
“Trip Departure Date” is the date on which the Insured is
originally scheduled to leave on his trip.
“Unforeseen” means not anticipated or expected and occurring after
the effective date of the policy.
Individual
Insurance
Persons eligible for insurance under the policy are any traveler(s) who is a
U.S. or Canadian resident who makes enrollment
for coverage and pays the premium providing they have not already departed on
their trip.
Effective Date:
After premium is paid by the Insured and the Enrollment Form is completed and
signed, TRIP CANCELLATION BENEFIT (and Change of Mind benefit, if applicable)
will be effective: (a) at 12:01 a.m. on the date after the Enrollment Form is
postmarked to TRAVEL GUARD® if coverage is purchased by mail; (b) at 12:01
a.m. on the day after the Enrollment Form is phoned in to TRAVEL GUARD® if
coverage is purchased via phone; (c) at 12:01 a.m. on the day after the
Enrollment Form is faxed to TRAVEL GUARD® if coverage is purchased by
facsimile; or (d) at 12:01 a.m. on the day after the online purchase
confirmation date. All other coverages will begin on the later of: (a) the
date and time the Insured starts his/her trip, or (b) the scheduled Trip
Departure Date shown on the Enrollment Form.
Annual coverage terminates 365 days following the policy effective date.
Termination Date: All coverage ends on the earlier of: (a) the date the
trip is completed; (b) the scheduled Trip Completion Date; (c) the Insured’s
arrival at the Return Destination on a round trip, or the destination on a
one-way trip; (d) cancellation of the trip covered by the policy.
Extension of Coverage: All coverage under the policy will be extended,
if: (a) the Insured’s entire trip is covered by the policy; and (b) the
Insured’s return is delayed by unforeseeable circumstances beyond his/her
control.
If coverage is extended for the above reasons, coverage will end on the
earlier of: (a) the date the Insured reaches his/her Return Destination; or
(b) seven (7) days after the date the trip was scheduled to be completed.
General Exclusions
ANY LOSS OR DAMAGE TO: animals; automobiles and their
equipment; boats; motors; motorcycles; other conveyances and their equipment
(except bicycles while checked as baggage with a Common Carrier); household
furniture; eyeglasses and contact lenses; artificial teeth and dental bridges;
hearing aids; prosthetic limbs; cameras, camera equipment and accessories;
electronic equipment and business items; art objects; money and securities;
tickets and documents; sporting equipment if loss or damage results from the
use thereof.
ANY LOSS CAUSED BY OR
RESULTING FROM: breakage of brittle or fragile articles; cameras, camera
equipment and accessories; musical instruments; electronic equipment and
business items; radios and similar property; art objects; gradual
deterioration; insects or vermin; inherent vice or damage; confiscation or
expropriation by order of any government; radioactive contamination; war or
any act of war whether declared or not; terrorism; theft or pilferage while
left unattended in any vehicle; mysterious disappearance; lost or stolen
travel documents, except as provided under Lost/Stolen Passport Replacement.
MAXIMUM LIMIT OF LIABILITY: All limits are applied per trip. Our maximum
limit of liability resulting from the same occurrence will be $10,000,000
under the Travel Guard Program Policies (TGP Policies). If loss for all
Insureds from such an occurrence exceeds $10,000,000 we will pay each Insured
that proportion of the Benefits stated which $10,000,000 bears to the total
loss of all persons we insure under all travel and flight insurance in force,
under the TGP Policies. We will pay no more than $250,000 per occurrence,
under the TGP Policies, to or on account of any person insured under the TGP
Policies.
All limits of coverage are aggregate and diminish in value per paid claim.
This policy does not
provide duplicate payments, and is therefore secondary, if there are other
sources of reimbursement available as follows:
EXCESS INSURANCE PROVISION
THE INSURANCE PROVIDED UNDER ALL COVERAGES SHALL BE IN EXCESS OF ALL OTHER
VALID AND COLLECTIBLE INSURANCE OR INDEMNITY AND SHALL APPLY ONLY WHEN SUCH
OTHER BENEFITS ARE EXHAUSTED.
Bag Trak
Travel Guard will provide you with: personalized identification tags for your
bags, passport, wallet, camera, or other valuables and two permanent
identification cards. If your bags or valuables are lost or stolen, Travel
Guard will assist in locating them.
Baggage Repatriation
Travel Guard will reimburse the fees to ship the Insured’s
baggage and its contents to your location, anywhere in the world.
Baggage Delay
The Insurer will reimburse benefits for additional documented
Covered Expenses, up to the maximum (up to $100 per day max.) shown on the
Schedule of Benefits, for necessary personal effects, if your checked baggage
is delayed or misdirected by a Common Carrier for more than 24 hours from the
time you arrive at the destination stated on your ticket. You must be a
ticketed passenger on a Common Carrier. This coverage does not apply once you
reach your return destination.
Destroyed/damaged
baggage
The Insurer will reimburse you up to the maximum shown on the
Schedule of Benefits for damage to baggage on a common carrier during the
trip. The Insurer will pay the lesser of the following: original cash value of
the item less depreciation as determined by the Insurer; or cost of repair or
replacement (limit per articles - $250). If receipts are not provided,
benefits may be reduced. All items over $150 must be accompanied by an
original receipt. This benefit excludes the contents of the baggage.
Lost Baggage
The Insurer will reimburse you up to the maximum shown on the
Schedule of Benefits for loss of baggage on a common carrier during the trip.
The Insurer will pay the lesser of the following: original cash value of the
item less depreciation as determined by the Insurer; or cost of repair or
replacement (limit per articles - $250). If receipts are not provided,
benefits may be reduced. All items over $150 must be accompanied by an
original receipt. There will be a combined maximum limit of $500 for the
following: jewelry, watches, articles consisting in whole or in part of
silver, gold, or platinum; furs and articles trimmed with or made mostly with
fur. This benefit includes the contents of the baggage.
Lost/Stolen Passport Replacement
Travel Guard will assist with obtaining replacements and
reimburse the costs up to the maximum limit shown on the schedule of benefits
to the Insured if an Insured loses their passport while traveling outside your
country of residence.
Prescription Replacement Service
For lost, damaged or locally unavailable prescriptions, Travel
Guard will coordinate the dispatch and reimburse costs up to the maximum
amount shown on the schedule of benefits of such medications, when possible
and legally permissible, to the Insured upon the authorization of the
prescribing physician.
Unauthorized Credit Card Use
The Insurer will reimburse for loss due to unauthorized use of
the Insured’s credit cards, if the Insured has complied with all credit card
conditions imposed by the credit card companies.
Payment of Claims
Claim Procedures: Notice of Claim: If any covered loss
occurs or begins, written notice must by sent to us within 30 days, or as soon
after that as is reasonably possible. This notice should state the Insured’s
name, what coverage the loss was under (i.e. Baggage), the name of the company
that arranged the trip (i.e. tour operator, cruise line or charter operator),
the trip dates and the amount that you paid. We will then send you a claim
form to complete relative to your specific loss. This notice should be sent to
TRAVEL GUARD®, 1145 Clark Street, Stevens Point, WI 54481 (Telephone:
715-345-0505). All California claims will be adminstered by Mercury Claims
Adminstrator Services, LLC.
Claim Procedures: Proof of Loss: The claim forms must be sent back to
us no more than 60 days after a covered loss occurs or ends, or as soon after
that as is reasonably possible. If we have not provided claim forms within 15
days after the notice of claim, other proofs of loss should be sent to us by
the date claim forms would be due. This proof of loss should include written
proof of the occurrence, type and amount of loss.
Payment of Claims: When Paid: Claims will be paid as soon as we
receive complete proof of loss.
Payment of Claims: To Whom Paid: Benefits paid on account of an
Insured’s death will be paid to the beneficiary he/she has chosen. This
choice must be in writing and filed with us, or filed with you or your
administrator if we have agreed in advance. If the Insured has not chosen a
beneficiary, or if there is no beneficiary alive when he dies, we will pay
this benefit: 1) To his spouse, if living; 2) If not, in equal shares to his
living children; 3) If there are none, in equal shares to his living parents;
4) If there are none, in equal shares to his living brothers and sisters; 5)
If there are none, to his estate.
If a benefit is payable to the Insured’s estate, or to a minor or other
person who is incapable of giving a valid release, we may pay up to $500 to a
relative or other person who has assumed care or custody of the Insured. Any
payment we make in good faith fully discharges us to the extent of that
payment.
All other benefits, will be payable to the Insured. However, if he has
assigned his benefits, we will honor the assignment, if we have a signed copy
of the assignment. We are not responsible for the assignment’s validity or
sufficiency.
General Provisions
Acts of Agents - No agent or any person or entity has
authority to accept service of the required proof of loss or demand
arbitration on our behalf nor to alter, modify or waive any of the provisions
of this policy.
Choice of Law - The terms, conditions, and provisions of this policy
are governed by the substantive law of the State of Wisconsin, and all
disputes hereunder shall be governed and determined by the law of the State of
Wisconsin.
Concealment or Fraud - We do not provide coverage for the Insured if
the Insured has intentionally concealed or misrepresented any material fact or
circumstance relating to this policy or claim.
Examination Under Oath - As often as we may require, the Insured must
submit to examinations under oath, and provide us with receipts, proofs of
purchases, or other records.
Insurer's Recovery Rights - In the event of a payment under this
policy, we are entitled to all the rights of recovery that the Insured, or the
person to whom payment was made, has against another. The Insured must sign
and deliver to us any legal papers relating to that recovery, do whatever is
necessary to help us exercise those rights, and do nothing after loss to harm
our rights. When an Insured has been paid benefits under this policy by us and
also recovers from another, the amount recovered from the other shall be held
in trust for us by the Insured and reimbursed to us the extent of our payment.
Legal Actions - No one may sue for benefits less than 60 days after due
proof of loss is submitted, nor more than 12 months (or the minimum period of
time permitted by state law, if greater) after the date claim forms are due.
Termination of the Policy - Termination of the policy will not affect a
claim for loss which occurs while the policy is in force.
Transfer of Coverage - Coverage under the policy cannot be transferred
by the Insured to anyone else without prior written consent.
Notice to
Florida residents: The benefits of the policy providing your coverage are
governed by the law of a state other than Florida.
Notice to Texas residents: This policy may provide a duplication of coverage already provided by your personal auto insurance, homeowner’s, personal liability policy or other source of coverage.
Non-insurance services through Travel Guard® Assistance is provided by Travel Guard.
007646-CT 12/02 ©TRAVEL
GUARD® International 12/02